Wednesday, June 25, 2014

Don't Trip on Your Attitude - Another gem for travelers and travel industry staff to remember

Another gem for airport staff to keep in mind while serving passengers with compassion and care. As passengers these are words that should be in our arsenal of survival tactics. 

Expectation indicates the juncture between where you are and where you want to be. Where you want to be is your desire, and where you are is your Set-point or habit of thought. And, somewhere in there, is what we would call expectation. Expectation, whether it is wanted or unwanted, is a powerful point of attraction. Your expectation is always what you believe. But the word expectation does imply more what you are wanting than what you are not wanting. It is a more positive word than it is a negative word. But of course, you could expect negatively—and whatever you expect, you will get!


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