Another gem for airport staff to keep in mind while serving passengers with compassion and care. As passengers these are words that should be in our arsenal of survival tactics.
Expectation indicates the juncture between where
you are and where you want to be. Where you want to be is your desire, and
where you are is your Set-point or habit of thought. And, somewhere in there,
is what we would call expectation. Expectation, whether it is wanted or
unwanted, is a powerful point of attraction. Your expectation is always what
you believe. But the word expectation does imply more what you are wanting than
what you are not wanting. It is a more positive word than it is a negative word.
But of course, you could expect negatively—and whatever you expect, you will
get!
---Abraham